Privacy Policy

1. What we collect

• Contact details you give us — name, email, phone, and property addresses — when you request a quote or become a client.
• Job records: quotes, work orders, job notes, invoices, and payment history for work we do for you.
• Portal account data: your login email and activity needed to run your account securely.

2. How we use it

We use your information to scope and quote work, schedule crews, invoice and take payment, respond to requests, and keep records the law requires us to keep. We do not sell your personal information, and we do not use it for third-party advertising.

3. Where it lives

Your data is stored in our secure, access-controlled business system. The portal keeps a copy of your own records on your device so it works offline; that copy is protected by your login and stays on your device.

4. Who we share it with

Only service providers that help us run the business — hosting, email delivery, accounting (such as QuickBooks), and payment or bank-feed processors — and only what they need to do their job. We may also disclose information where the law requires it.

5. Cookies and local storage

The site and portal use cookies and browser storage to keep you signed in and to make the portal work offline. We do not use third-party advertising or tracking cookies.

6. Your choices

You can ask us to see, correct, or delete the personal information we hold about you, subject to records we must keep for tax, warranty, or legal reasons. Email [email protected] and we will respond within a reasonable time.

7. Changes

If this policy changes, we will update it here and revise the “last updated” date above.